Booking system for physiotherapists. The course stays on track, the notes stay with you.
RINDIQ is an online booking system for physiotherapists, rehabilitation specialists, osteopaths and chiropractors in private practice. Clients book themselves 24/7, and the ones who phone you, you book yourself: a name and a phone number are enough, and the reminder arrives by SMS. Every session and private note is kept on the client card. From €19 a month.
14 days free No credit card Free for clients
Fizio Kustība
Physiotherapy · Riga · demo booking page
Service
SMS the day before
Book, and the real reminder text appears here.
Tap and book as a client.For clients who phone, you enter the booking yourself, and no email is needed.
For your day
What RINDIQ already solves for physiotherapists
Situations from a private practice's day and how RINDIQ handles them. Everything below works today.
Situation
Many clients have no email. They phone and want the booking made over the phone.
Phone-only clients with SMS reminders.
Situation
Before a session you need to see what was noted last time.
Private notes on every visit, visible only to you and your team.
Situation
Clients phone during a session to reschedule. A client with email can do it alone.
Client portal: view, reschedule and cancel without a call.
Situation
Two therapists work in the practice, and each needs their own calendar.
Staff access with permissions, and Google Calendar sync.
Client history and notes
Where should you keep physiotherapy session notes?
Treatment is a course of 6 to 10 sessions, and each one starts from what happened in the last. In RINDIQ every client has a card with all their visits, a private note on each visit and a general note with photos, such as a posture sketch. The client never sees the notes; they stay in your practice.
- All of a client's visits in one list: date, service, therapist
- A note on every visit, plus a general note with up to 15 photos
- In their portal the client sees only their bookings, never the notes
- Team access is set with staff permissions
You can import your client list from a CSV file.
Client card
Tap a visit to see its note. Switch to what the client sees.
Ilze Kalniņa
+371 26 ••• •41 No email
General note
Desk job, 8 h a day. Plan: 8 sessions, twice a week.
posture-sketch.jpgPhoto on the notePrivate note · the client never sees it
Lower back pain, left side, 6 of 10. Posture sketch added to the general note.
- ThursdayKinesiology tapingLaura · planned
Clients without email
How do you book a client who has no email?
Many rehabilitation clients are older and have no email, or never read it. They phone. In RINDIQ a name and a phone number are enough to save a client, and the reminder arrives by SMS the day before each session. If the client also has email, the reminder goes there too.
- Enter the booking yourself while the client is still on the phone
- A name and a phone number are enough
- The SMS reminder goes out automatically, no calls needed
- Clients who book online also get an email with a link to their own booking page
SMS are sent from prepaid SMS packs, from €9 for 50 messages.
A client calls
Enter the booking and see how the client gets the reminder.
New booking
The client has email
Client portal
How does a client reschedule or cancel a session on their own?
When a client can't come, they usually phone, and you're in a session. In RINDIQ every client has their own portal to see their bookings, reschedule, cancel or pay. The freed time opens to others straight away, and the client can book the next session of the course right there. The portal link reaches the client by email; for a client without email, you reschedule.
- View, reschedule, cancel and pay without a call
- A cancelled time is visible to other clients again
- Latvian and English
- The client books the next session of the course right there
My bookings
Fizio Kustība
Next session
Follow-up session
Thursday, 10:00
Therapist: Laura
Everyday basics
What else does a private practice have at hand?
Things that run in the background, so between sessions you don't have to call, remind and retype.
Start freeClient reliability score
A client who has missed several sessions is asked to prepay or wait for your approval. On Professional and Business.
A deposit from new clients
A new client pays a deposit when booking, for example 40% of the price. On Professional and Business.
Google Calendar sync
Each therapist's bookings appear in their Google Calendar, next to personal plans.
Staff access
Each therapist has their own account, calendar and the permissions you set.
Rooms and locations
With fewer rooms than therapists, the system won't allow two bookings in one room at the same time.
Waitlist
When someone cancels, a client on the waitlist hears that the time is free. On the Business plan.
Questions
What do physiotherapists ask before signing up?
Yes. You book a client who phones yourself, and a name and a phone number are enough. They get their reminder by SMS. For online booking the client gives an email, which receives the confirmation and a link to their own booking page.
The day before the session RINDIQ automatically sends the client an SMS with the time and the practice name. If the client also has email, the reminder goes there too, with a link to reschedule or cancel. SMS are sent from prepaid SMS packs.
Notes are kept on the client card in your RINDIQ account: a note on each visit and a general note that can hold up to 15 photos. The client never sees them, not even in their portal. You see them, and so do team members you've given access through staff permissions.
The client can book the next session in their portal or on your booking page, from their phone. If they prefer to do it in person, you book the next time while they are still in the room, and they get an SMS reminder.
Yes. The booking page, the client portal and the reminders are in Latvian and English.
A client with email can cancel in their portal, and the freed time opens to others straight away (on Business, also to a client on the waitlist). On Professional and Business you can ask new clients for a deposit, for example 40% of the price. For a client who has missed several sessions, the reliability score asks for prepayment or your approval.
Starter is €19 a month, Professional €35 and Business €59. Paying yearly saves about 31%. Every plan starts with 14 days free, no credit card.
The next session is already booked.
Add your services and working hours, then give clients the link or book them yourself. 14 days free, no credit card.
