Kristaps Mudurs
Founder of RINDIQ
I build RINDIQ, a booking system for beauty professionals and small businesses that have been taking bookings through messages, phone calls and a paper notebook.
RINDIQ is built together with the professionals who use it every day. The daily limit per service, the evening surcharge and fixed start times all came from their requests.
Here I write about what helps day to day: deposits, bookings, schedules and clients who do not show up.
If there is a topic you would like to read about, write to me: [email protected]
Kristaps's articles
How to choose a booking system: 10 things to compare
Ten questions to ask any booking system before your clients get used to the link.
When your team has many specialists: schedules, rooms and trust
Calendar, rooms, prices and permissions: how to organise a team of several specialists.
A booking system in your clients’ language: why it matters for older clients
Language, big buttons and reminders without email: booking that older clients can manage.
A client under 18: do you need a parent’s consent?
When a parent’s consent is required, when it’s good practice, and how to set it up.
How to tell clients about a price increase
When, how much and how to say it: raising prices without surprises, with ready texts.
The client who is always late: how to fix it
Why clients run late, which rules work, and how to talk about it calmly.
Do you need SMS reminders if you have email?
When an SMS reminder pays off, when email is enough and what to write in it.
Gift cards: are they worth it and how to sell them online
Why gift cards bring in new clients and how to sell them online without paper.
A client cancelled at the last minute. What now with the empty slot?
How to react calmly, let the deposit do its job and use the free time for yourself.
Do I need a website if I have Instagram?
A full website, a booking page or Instagram only: what clients need to see before they book.
How to add your booking link to Google Maps and Instagram
Step by step: your booking link on Google Maps, Instagram, Facebook and WhatsApp.
Your Instagram account is gone. Your clients aren't
What disappears with a stolen account, what stays, and how to keep your clients even when Instagram won’t open.
Free booking systems: what you pay for anyway
Commissions, paid features and your client list: how to compare booking systems fairly.
Bookings through Instagram and WhatsApp: where clients get lost
Where clients slip away in chats and how to close the gaps without stopping work.
How to ask for a deposit without upsetting clients
When to bring up a deposit, how to word it and what to reply when a client pushes back.
A client didn't show up. What it costs you and how a deposit prevents it
One no-show on a three-hour appointment can cost around €150 and half a day. How a small deposit changes that.